No submissions about memes, jokes, meta, or hypothetical / dream builds.No titles that are all-caps, clickbait, PSAs, pro-tips or contain emoji.No submissions about retailer or customer service experiences.No submissions about sales, deals or unauthorized giveaways.No submissions about hardware news, rumors, or reviews.Please keep in mind that we are here to help you build a computer, not to build it for you. Is this a new case Or used Do you have the mounting accessories There should be plenty that fit to mount 8 standoffs for ATX (+the peg for the center hole). Just because you get an idiot support agent doesn't mean the company itself doesn't back it's products.Submit Build Help/Ready post Submit Troubleshooting post Submit other post New Here? BuildAPC Beginner's Guide Live Chat on Discord Daily Simple Questions threads Sometimes we have to do this with ALL companies, including ASUS, MSI, EVGA, and others. Hey all, Pretty straight forward question but what fan do I buy for an exhaust if Im getting a 4000D RGB Airflow the Corsair website says it comes with 3 AF120 RGB ELITE fans, but when I search for that anywhere the closest I get is an ICUE AF120 RGB Elite. Fits GPUs under 340mm with front-mounted AIO and any GPU with top-mounted AIO up to 360mm. If in fact the support person you dealt with handled your case incorrectly, and the product was still in warranty, it would have been prudent to try and escalate the response. 4000D AIRFLOW Tempered Glass Mid-Tower ATX Case White. I'm not saying it can't happen, because every company these days has to some extent limited the quality of their customer service response by using poorly trained or non-english speaking help desk people, but overall, this would be an uncommon occurrence and a follow up contact or contact through their forums would likely clear things up for most people. Besides which, your personal sample of one isn't representative of the hundreds of thousands (Or more) of sales, inquiries and RMAs handled by Corsair over the course of any given year. It's also a fact that some people might to some degree be fundamentally intellectually challenged, so that really doesn't prove or shed light on anything. Please write to us anytime if you need help with another request in the future. We value your business and look forward to serving you. Unfortunately, we won't be able to accommodate your request for a refund or replacement. We appreciate your time providing detailed information about your concern, we are very sorry that your device has become faulty after a year of use, please be advised that we don't have a repair center and as a manufacturer, we only provide placement and as per the review of this case, the mouse matt warranty was already expired from it 2 years warranty. (Mod edit - Removed because of personal information) The mat was purchased Xmas 2019, so what Corsair say is not true. Many are average and only a few 'Good' or 'Excellent' so it seems that the overall community are significantly at variance with what you say is your experience, so we can conclude that your experience is in a minority and probably has something to do with the fact that you are a moderator on this forum. It is also a fact that 66% of Trustpilot reviews for Corsair are 'Poor' or 'Bad'. Oh it is a fact Darkbreeze, the text of the exchange with customer services is reproduced below.
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